Shipping & Delivery
At Daze Valley, we are committed to delivering your order as quickly and efficiently as possible. The following outlines our shipping and delivery policies:
1. Shipping Methods and Costs
We offer a variety of shipping options to ensure that your order arrives at a convenient time. Shipping costs are calculated based on the delivery address and the size/weight of the items in your order. You will be notified of the shipping cost during checkout.
2. Processing Time
Orders are typically processed within 1–2 business days from the time the order is placed. Orders placed on weekends or public holidays will be processed on the next available business day.
3. Delivery Time
Delivery times vary depending on the shipping method selected and the destination. Typically, delivery takes between 3–7 business days. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances.
4. Shipping Restrictions
We currently ship to most locations in India. However, certain remote areas may have restrictions or longer delivery times. If we are unable to deliver to your location, you will be notified during the checkout process.
5. Order Tracking
Once your order is shipped, we will provide you with a tracking number so you can monitor your package’s journey. You can check the status of your order on our website or through the courier's tracking page.
6. Delivery Issues
If there are any issues with the delivery of your order (e.g., damage, delays, or non-delivery), please contact our customer support team at info@dazevalley.com within 7 days of receiving the package. We will investigate and work to resolve any issues promptly.
7. Return & Exchange Policy
For details on how to return or exchange your order, please refer to our Return & Exchange Policy page.
8. Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Daze Valley
We Stand For Service
Email: info@dazevalley.com
Phone: +91 - 9834567890
Address: Lucknow, Uttar Pradesh, India